Privacy Policy
Last updated June 2025
At Heyworth Property Management (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.heyworthpropertymanagement.co.uk and our property management services.
1. Who We Are
Heyworth Property Management is a residential lettings and property management business based in the UK. We are the data controller of your personal information and are registered with the Information Commissioner’s Office (ICO).
2. What Information We Collect
We may collect and process the following types of personal data:
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Contact details: Name, email address, phone number
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Property-related information: Address, ownership details, tenancy status
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Tenancy application data: Employment, income, references
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Payment information: Rent payments, arrears, bank details (if required)
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Website usage data: IP address, browser type, pages visited (via cookies)
3. How We Use Your Data
We use your personal data for the following purposes:
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To provide property management services
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To contact you regarding your property or tenancy
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To screen tenants and manage applications
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To collect rent and manage payments
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To comply with legal obligations (e.g. tenancy laws, anti-money laundering)
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For internal analysis and website improvements
4. Legal Basis for Processing
We only process your data when we have a legal basis to do so:
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Contract: Where processing is necessary to fulfil a tenancy or management agreement
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Consent: For marketing emails (you can withdraw at any time)
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Legal obligation: For compliance with UK housing and financial regulations
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Legitimate interest: For general business operations and service delivery
5. Sharing Your Data
We may share your data with:
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Letting agents, landlords, or tenants (as appropriate)
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Trusted contractors for property maintenance
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Referencing agencies and credit check services
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Legal or regulatory authorities, if required by law
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IT providers and payment processors supporting our business
We do not sell your data to third parties.
6. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. This includes secure servers, encrypted communications, and regular data reviews.
7. Data Retention
We only keep your personal data for as long as necessary for the purposes we collected it. This may vary depending on the type of data and our legal obligations (e.g. financial records are kept for 6 years).
8. Your Rights
Under the UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate or incomplete data
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Request deletion of your data (where applicable)
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Object to or restrict processing
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Withdraw consent (where consent is used)
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Lodge a complaint with the ICO: www.ico.org.uk
To exercise any of these rights, please contact us at: info@heyworthpropertymanagement.co.uk
9. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. You can manage cookie settings through your browser or via our cookie banner. For more, see our Cookie Policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Rachel Barber
7 Heyworth Close
Brighton
BN2 6QN